The protection of your personal data is of particular concern to us. We process your data exclusively on the basis of the legal provisions (DSGVO, DSG, TKG 2003). In the following, we inform you about the processing of your personal data by us and the claims and rights to which you are entitled under the data protection regulations. Within the framework of the website, we process personal data that you yourself disclose to us or that we receive through your use of our online presence.
If you contact us via these channels, we will use the data you send us exclusively for the purpose of processing your request. This data will not be passed on to third parties without your consent. If necessary, your data will be further processed and recorded separately.
You have the right to information about the stored data in accordance with Art 15 GDPR, to correct inaccurate data in accordance with Art 16 GDPR, to delete data in accordance with Art 17 GDPR, to restrict the processing of data in accordance with Art 18 GDPR, to data portability in accordance with Art 20 GDPR and to object to unreasonable data processing in accordance with Art 21 GDPR. If the processing is based on a declaration of consent, you have the option to revoke this at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. You have the right to complain to the supervisory authority - competent is:
Austrian Data Protection Authority
Phone: +43 1 52 152-0
Univ. Prof. Dr. Rainer Lehner
T: +43 1 36 15 524
M: +43 660 753 66 65
From July 1st 2023, medicines covered by public insurance in Austria can be sent via e-prescription (independent of ELGA).
All persons insured in Austria can pick up their medication with a health insurance e-prescription at any Austrian pharmacy - but not at web/online pharmacies! Private prescriptions cannot be sent - they have to be collected at the practice.
As of July 1st 2023, the e-card must be inserted at the practice once per quarter so that the e-prescription is activated for 90 days .
After we received and checked the results we proceed as follows:
1. In case of an urgent result that is subject to treatment we contact you actively and communicate the necessary steps (therapy, appointment, prescription, ...).
2. If you have not heard of us within 2 weeks, you can be assured that your results do not require any further medical clarification or treatment. In this case, even if the result deviates from the reference range, we offer you to ask within your next regular appointment.
Currently we are not able to answer your e-mails regarding that matter due to high influx of e-mails. We kindly ask you for your understanding. THANK YOU.